Hey music lovers! We know you’ve got questions about our indie band merch and vinyl records. Below you’ll find answers to everything from shipping to returns. If you don’t see what you’re looking for, hit us up at [email protected] – we respond faster than a punk song chorus!

About Our Products

Q: What kind of band merchandise do you sell?
A: We specialize in limited edition band tees and rare vinyl records from awesome indie artists like Parquet Courts, A Place To Bury Strangers, Omnivore Recordings, and many more. Check our menu for the full list of bands we represent!
Q: Are your band shirts officially licensed?
A: Absolutely! Every tee in our store is 100% officially licensed merchandise. We work directly with bands and labels to bring you authentic merch that supports the artists you love.
Q: How do I know what size to order?
A: We provide detailed sizing charts for all our products. Measure twice, order once! Pro tip: If you’re between sizes, we recommend sizing up for a more comfortable fit.

Ordering & Payment

Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, JCB) and PayPal. Your payment security is our top priority.
Q: Can I combine multiple orders to qualify for free shipping?
A: Unfortunately, we can’t combine separate orders after they’re placed. But here’s a pro tip: load up your cart to $50+ in one go to unlock free shipping automatically!
Q: How do I know my order went through?
A: You’ll receive an instant order confirmation email with all your details. If you don’t see it, check your spam folder or contact us immediately.

Shipping & Delivery

Q: How long does shipping take?
A: We process orders in 1-2 business days. Then:
  • Standard Shipping ($12.95): 10-15 days via DHL/FedEx
  • Free Shipping (orders $50+): 15-25 days via EMS
Note: Some remote areas may take longer – we’ll contact you if there are any issues.
Q: Do you ship internationally?
A: Yes! We ship worldwide except for some remote islands and certain Asian destinations. If you’re unsure about your location, just ask!
Q: Can I track my order?
A: Absolutely! All orders come with tracking numbers so you can follow your merch’s journey like you’d track tour dates. You’ll receive tracking info via email once your order ships.

Returns & Exchanges

Q: What’s your return policy?
A: We offer a 15-day return window from delivery date. Items must be unworn, unused, and with original tags. Customer covers return shipping, and we’ll refund the original order amount once we receive the return.
Q: What if my item arrives damaged?
A: Oh no! That’s the worst. Email us immediately at [email protected] with photos of the damage and we’ll make it right faster than a mosh pit forms.
Q: Can I exchange for a different size?
A: Currently we only process returns (with refunds), not direct exchanges. But you’re welcome to return the item and place a new order for the correct size. Pro tip: Check those sizing charts carefully before ordering!

Still Got Questions?

Our customer service team moves faster than a hardcore drum fill. Email us at [email protected] and we’ll sort you out. Now go forth and build that merch collection – your future self will thank you when you’re the best-dressed fan at the next show!

Cheap Band Tees Vinyl Store
1205 Holt Street, West Palm Beach, US 33401